Privacy Policy

Last Updated: March 2026

1. Information We Collect

Personal Information

When you register for an account or subscribe to our services, we may collect:

• Full name
• Email address
• Billing address
• Payment information (processed securely through Stripe/PayPal)
• Account credentials

Usage Information

We automatically collect certain information when you use our platform:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Course progress and completion data
• Quiz scores and learning activity

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and subscriptions
• Provide access to courses and learning materials
• Track your learning progress
• Send important updates about your account
• Send promotional emails (with your consent)
• Improve our platform and user experience
• Respond to customer service requests
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

• Payment processors (Stripe, PayPal) to process transactions
• Email service providers to send communications
• Analytics providers to improve our services
• Legal authorities when required by law

All third-party service providers are contractually obligated to protect your information.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure password hashing
• Regular security assessments
• Limited access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyse site traffic and usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some features of our platform.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Export your data in a portable format
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@owl-ai.com

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

8. Children's Privacy

OWL AI is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover such information has been collected, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.